PRIVACY POLICY

MOMA TRADE, S.L.U., informs the users of the website about its policy regarding the treatment and protection of the personal data of users and clients.

And guarantees at all times full and complete compliance with the obligations laid down by the regulations on data protection and information society services: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD), the regulations Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSIce).

DATA CONTROLLER

MOMA TRADE, S.L.U.

C.I.F.: B66424045         

Address: C/ NÀPOLS, 111 - 08013 BARCELONA

Registry data: Barcelona Trade Register, Volume 44605, Folio 19, Page 460937, Entry 1

Telephone: 932 653 043

E-mail: info@momabikes.com

PURPOSES OF DATA PROCESSING

The data provided by users are used for the following purposes:

PURPOSES OF DATA PROCESSING

The data provided by users are used for the following purposes:

Purpose of processing	Legal basis for processing
Manage enquiries raised via the enquiry form	Legitimate interest of the Company to respond to requests for information through the website. Consent given expressly at the time of data collection through the web forms.
Sending newsletters, commercial communications and promotions.	Consent given expressly at the time of data collection through the web forms.
For the development, fulfilment and execution of the contract of sale or services that you have contracted through our website.	Consent given expressly at the time of data collection through the web forms. We consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent fraud when you make a purchase. Execution of a contract.
Performing the accounting management.	Execution of a contract.
Comply with current tax obligations.	Compliance with legal obligations applicable to us.
Manage incidents and maintenance of the website.	Legitimate interest of the Company.

 

DATA RETENTION PERIOD

Purpose of processing	Legal basis for processing
Manage enquiries raised via the enquiry form	We will process your data for as long as it is necessary to deal with your request.
Sending newsletters, commercial communications and promotions.	We will process your data until you unsubscribe.
For the development, fulfilment and execution of the contract of sale or services that you have contracted through our website.	We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.
Performing the accounting management.	We will process your data for the time necessary to comply with the applicable statutory limitation periods.
Comply with current tax obligations.	We will process your data for the time necessary to comply with the applicable statutory limitation periods.
Manage incidents and maintenance of the website.	We will process your data for the time necessary to comply with the applicable statutory limitation periods.

 

RECIPIENTS OF THE DATA

In order to fulfil the purposes set out in this Privacy Policy, it is necessary for us to provide access to your personal data to third parties who support us in the services we provide to you (Processors), namely:

- Financial institutions.

- Technology service providers.

- Marketing and advertising service providers and partners.

Processors for the performance of a contract or provision of a service to the Controller, thereby following their instructions at all times and ensuring the same levels of security.

USERS' RIGHTS

The user has the right to:

• request access to their personal data that is being processed and to receive such information in writing by the means requested.
• request the correction of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
• request restrictions on the processing of their data.
• oppose the processing of their personal data where appropriate, in which case their data will not be processed further other than for legitimate reasons.
• personal data portability when the processing is based on consent and is carried out by automated means. The data will be delivered in a structured format that is commonly used and machine readable.
• withdraw any consent given.
• file a complaint with the Spanish Data Protection Agency.

The User may exercise the aforementioned rights by writing to the postal or e-mail address of the Data Controller, proving their identity with a scanned copy of their ID card or equivalent document, and specifying the right they wish to exercise.

ORIGIN OF THE DATA

The personal data will be provided by the interested party on an absolutely voluntary basis. Failure to provide certain data or questions that may be asked in the registration processes or in the various electronic forms presented to the User may make it impossible to access certain services for the provision of which it is essential to have personal data, in which case the Controller will inform of the obligatory and/or necessary nature of providing personal data for the operation of the service.

The Data Controller assures you of the confidentiality of your personal data and guarantees their security, adopting the necessary measures to prevent their alteration, loss, processing or unauthorised access.

INFORMATION PROVIDED BY THE USER

Children under the age of 18 may not disclose their personal data without the prior consent of their parent and/or legal guardian.

Users, by entering their data into the contact forms or submitting them to the download forms, expressly and freely accept that their data is required for the data controller to be able to deal with their request, and the inclusion of their data in the remaining fields is voluntary.

The user guarantees that the personal data provided is true and is responsible for communicating any changes to the same.

All data requested through the website are necessary for the provision of an optimal service to the User. In the event that all the data is not provided, there is no guarantee that the information and services provided by El Responsable will be completely adapted to the User's needs.

SECURITY MEASURES

In accordance with the provisions of the applicable regulations on personal data protection, the data controller is in compliance with all the provisions of the GDPR and LOPDGDD regulations for the processing of the personal data for which it is responsible, which are processed in a lawful, honest, and transparent manner in relation to the interested party and which are adequate, relevant, and limited to what is necessary for the purposes for which they are processed.

The data controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of its users and has provided them with the appropriate information so that they can exercise these rights.

SECURITY BREACHES

The data controller will report any security breach affecting the database used by this website or affecting any of its third-party services to any and all persons whose data may have been affected and to the appropriate authorities within 72 hours of detecting the breach.

APPLICABLE LAWS AND JURISDICTION

For the settlement of all disputes or questions relating to this website or the activities carried out therein, Spanish legislation shall apply, for which the parties expressly submit themselves to the Courts and Tribunals of Barcelona, which will have the jurisdiction to settle all disputes arising from or relating to the use of this website.